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FAQ (Frequently Asked Questions) and Return Policy

01. What are your customer service hours?
02. How much does shipping cost?
03. How fast do you ship, and when can I expect delivery?
04. Is every item listed in stock?
05. How do I cancel or change an order?
06. What happens if an item I ordered is unavailable?
07. Are items returnable?
08. Do you charge restocking charges on returns? 
09. What is your return period?
10. Who pays for shipping costs?
11. Do I need a Return Authorization ("R.A.")?
12. Do you handle drop-shipments differently?
13. What is your privacy policy?
14. How is the Covid-19 situation affecting your Customer Service?