Anchortex

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GSA Contract GS-07F-0174M   DOD Emall

About our "Free Shipping over $75" offer and other shipping options:

a) We will ship qualifying orders at no extra charge via Standard shipping (usually UPS Ground or FedEx Ground) within the continental U.S. (48 contiguous states plus D.C.). 

Qualifying orders will include all orders over $75.00 for items marked "Free Shipping".  This includes almost all of the thousands of clothing and footwear styles we offer online.  

Orders with both qualifying and non-qualifying items will be charged freight only for the non-qualifying items.  

 b) Other shipping options:

  • Items that would qualify for Free Shipping, but do not meet the $75 minimum, will be charged a flat $8.35 for standard ground shipping. 
  • Items that are not Free Shipping Eligible, and can be shipped by UPS/FedEx Ground, will be charged at checkout 
  • Items that require shipment by truck will be be quoted.
  • Expedited shipping (Next Day or Second Day Air) or delivery via U.S.P.S. to APO/FPO addresses will be quoted by a sales or customer service rep.

 

When can I expect delivery?

Most orders, if received by 9:00 a.m. ET, are shipped in 1-2 business days. Transit time for orders shipped via UPS standard/ground service within the Continental U.S. is usually 1-5 business days, depending on location. Transit time for shipments mailed via USPS to APO/FPO addressed may be longer. We will provide estimated shipment dates for items that will take significantly longer (i.e., special orders or backordered items).

What is your Return and Exchange Policy on Branded Footwear? (Prison Clothing and Footwear is excluded.)

Unless otherwise indicated, footwear may be returned as long as the following criteria are met:

  • Merchandise must be unworn, unused and in resalable condition.
  • Merchandise must be returned in the original packaging (shoe box), in a protective shipping carton, or in brown wrapping paper. ($5.00 reboxing fee if sent otherwise)
  • Merchandise must be returned within 30 days from the day it was received.

Merchandise must be sent to:

Anchortex Corporation
Returns Dept (R.A.#____ and Order #____) <-- Call or Email us for your R.A.# 
420 Commerce Lane Unit 3
West Berlin, NJ 08091

We recommend that your shipment be insured and traceable. We can not be responsible for lost, damaged or stolen merchandise. Include a brief note explaining the problem and how you would like it corrected. Please write it on a copy of your order or invoice (or reference your order number) to help us access your order details.

Some exceptions may apply. Exceptions will be clearly indicated on the web or, in the case of phone orders, explained to you.

There is no restocking charge on most footwear brands. Exception: there is a 15% restocking charge on Danner items.

What is your Return and Exchange Policy on other (non-footwear) items?

Most non-footwear items are subject to a 15% restocking charge. Some merchandise, especially custom items and special orders, may be non-returnable. As a general rule, our return policy for each item reflects the policy of the particular manufacturer involved. Please call or email for details.

Please email us for a Return Authorization and instructions prior to returning. Items returned without return authorization may be refused or lost.

  • Merchandise must be unworn, unused and in resaleable condition.
  • Merchandise must be returned in the original packaging.
  • Merchandise must be returned within 30 days from the day it was received.

Merchandise must be sent to:

Anchortex Corporation
Returns Dept (R.A.#____ or Order #____) 
420 Commerce Lane Unit 3
West Berlin, NJ 08091

We recommend that your shipment be insured and traceable. We can not be responsible for lost, damaged or stolen merchandise

Include a brief note explaining the problem and how you would like it corrected. Please write it on a copy of your order or invoice (or reference your order number) to help us access your order details.

For more information, please carefully review our Terms & Conditions of Sale.

What is your privacy policy?

It is our policy to respect your privacy. We will use information provided by you only to process your order or inquiry or for internal marketing purposes.

Is your product information guaranteed accurate?

To the best of our knowledge the information contained in this web catalog is accurate. However, Anchortex Corporation does not assume liability whatsoever for the accuracy or completeness of the information contained herein. This applies particularly but not exclusively to Flame Resistant garments and other items that concern the safety of the user or anyone else. Final determination of the suitability of any materials and whether there is infringement of patents is the sole responsibility of the user. Users of any substance should satisfy themselves by independent investigation that the material can be used safely. Anchortex may have described certain hazards herein but we cannot guarantee that these are the only hazards that exist. Please read the Limited Warranty and Limitation of Liability sections of our Terms and Conditions of Sale.

Specifications given in this catalog are subject to change without notice, and we may substitute standard items that vary from the specifications but are substantially equivalent. In cases where we consider the differences to be material we would notify the customer before accepting or filling the order. If any particular specifications or details are of concern to you, if you wish to verify any details, or if you have other questions, please ask a sales representative. We will be happy to answer your questions and will make our best efforts to accommodate your concerns.

How is your sizing listed?

Garments shown in this catalog are generally made in America and conform to standard American sizing conventions. Size charts are available for most items. Industrial standards for shrinkage may occur. Base prices apply to regular sizes (usually S-XL or equivalent), with higher prices for oversizes and special orders.

Call Toll-Free
888-768-5240

 

Free Shipping on Many Items - Click for Details

GSA Contract GS-07F-0174M

DOD Emall

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